Do you see yourself as a Front Desk Supervisor? What's your passion? Whether you're into reading, rowing a boat or trying a new recipe, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. As a Front Desk Supervisor, you will be the person our guests rely on to recommend the best products using your professional sales skills, offer local insights and anticipate every detail of a friction-free experience. The moment a guest steps into our hotel, they walk into a genuinely memorable experience created by the warm atmosphere that you provide making our guests feel at home in any location. Our Hotel:InterContinental Buckhead is one of Atlanta’s established Mobil Four Star luxury properties located in the heart of the prestigious Buckhead neighborhood. InterContinental Buckhead Atlanta is a stately and sophisticated hotel that offers premier travel experience with 422 guest rooms, 31,000 square feet of flexible event space including our lavish ballrooms which can host up to 850 guests for a seated dinner and 1500 for a convention, conference or reception. Enjoy local southern-inspired cuisine at Southern Art restaurant, serving breakfast, lunch and dinner inspired by our acclaimed celebrity chef restaurateur and cookbook author Art Smith. Meet friends and colleagues at Bourbon Bar and sip your way through our 70 hand selected craft bourbons. Or enjoy a workout in our fitness center or a swim in our outdoor saltwater pool. Pamper yourself in our newly-renovated Jurlique Spa at InterContinental Buckhead Atlanta where we combine our expertise in growing and crafting pure and effective skin care with holistic therapies from around the world.Visit our website at: http://www.intercontinentalatlanta.com
Your day to day
This role has the overall responsibility to assist in supervising the front desk function. - Up-sell rooms where possible to maximize hotel revenue.- Accurately process all cash and credit care transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposit, and counting/securing bank.- Promote teamwork and quality service through daily communication and coordination with other departments.
What we need from you
Requirements include a High School diploma or equivalent, plus one year front office/guest relations experience including some supervisory training/experience. Some college is preferred and y ou may be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans IND