Posted Mar 15, 2020
Head of Maintenance - Candlewood Suites - Fort Drum
Job Number R168750
Hotel Brand: IHG Army Hotels
Americas » United States » New York » Fort Drum
At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.
Perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. For the security of hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment, responsible for maintaining a clean and organized maintenance shop.
At Candlewood Suites®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:
Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.
Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successfu
Monitor and secure inventory. Follow established ordering procedures to replenish supplies and inventory. Minimize waste.
Provide input on the annual departmental operating budget.
Promote teamwork and quality service through daily communication and coordination with other departments.
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Perform maintenance and repairs work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc. Ensure that equipment is prepared and operational for the following day’s work.
Perform preventative maintenance as outlined in the Preventative Maintenance Program, i.e., SuiteKare, etc. which may include and is not limited to:
Inspecting building, furniture, bathrooms, guest rooms, etc., inspecting all equipment to ensure it is functioning properly and efficiently, reading and recording mechanical, electrical and water usage meters to ensure effective energy management, and maintaining inspection logs and records of scheduled work and repairs.
Assist with other duties as assigned.
This is the lead maintenance job in a small limited-service or extended stay single site hotel with a limited range of facilities. May supervise or provide leadership to 1-2 maintenance workers.
Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license if required by law.
Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing and crawling
Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and guests.
Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
May be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.