Posted Feb 11, 2019
Marketing & Communication Manager InterContinental Houston Medical Center
Job Number R152575
Hotel Brand: InterContinental Hotels
Americas » United States » Texas » Houston
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:• Be charming by being approachable, having confidence and showing respect.• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
FINANCIAL RETURNS• Develop and implement innovative, hotel specific, public relations strategies to support the Hotel’s objectives. • Monitor and maintain control over public relations expenditures. Collaborate with hotel management on annual business plans and budgets.
PEOPLE• Develop and manage relationships with public relations agencies and other outside companies in the development of programs to meet communications objectives.• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include sales, other hotel departments, hotel Executive Committee, and corporate and community affairs. • Interact with outside contacts:o Guests – to ensure their total satisfactiono Clients, public relations agencies, vendors, trade and consumer media, o Other contacts as needed (professional organizations, private clubs, government and community leaders, etc,)
GUEST EXPERIENCE• Prepare and respond to guest and public issues in collaboration with General Manager and Corporate Affairs.
RESPONSIBLE BUSINESS• Research and write news releases for trade and consumer media. Design, coordinate and distribute press kits. • Develop media contacts, plan press conferences and other press activities. Identify opportunities to strengthen the hotel’s positioning. • Publicize the Hotel’s community and charitable organizations.• Maintain clipping/photo files pertaining to the Hotel.• Perform other duties and special projects as assigned.• May serve as “manager on duty” as required.
ACCOUNTABILITYThis is the top public relations job in a large full service, luxury, resort, or major flagship hotel and serves as the voice of the Hotel to consumer & trade media.
Bachelor's or Master’s Degree in related field of work and 5 years experience in an advanced Public Relations role. B.A. in Journalism, Communications, or English preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:• Frequently standing up or moving within and outside of the facility• Carrying or lifting items weighing up to 25 pounds• Handling objects
Other:• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.• Reading and writing abilities are utilized often.• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.• Ability to travel• Problem solving, reasoning, motivating, organizational and training abilities are used often. • May be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer Minorities / Females / Disabilities / Veterans