You will ensure that all guests are served to the company standards. You will ensure that the highest standards of hospitality and welcome are demonstrated at all times, communicate with your superior any difficulties, guest comment and other relevant information in order to resolve any difficulty in the best way possible, establish and maintain effective employee working relationships, attend and participate in daily briefings, trainings and other meetings as scheduled, constantly keep updated with all food and beverage knowledge necessary within the department and clean and re-set his/her working area. As a Hostess, you will be the first and last point of contact within the restaurant and therefore responsible for maintaining a high standard of guest care primarily on arrival and departure of the restaurant welcoming them to the outlet in a warm and engaging way.
What we need from you
Being passionate about people and serviceCommunication skills are used frequently when interacting with guests, wait staff, cooks, and supervisor.Ability to comply to local laws regarding food handling or serving of alcoholReading and writing abilities are used often when taking orders, completing paperwork, etc.Basic math skills are frequently used when handling cash and creditHave the ability to work a flexible schedule including nights, weekends and/or holidays
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.