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Job Details

Posted Jul 27, 2020

Head Maintenance - Candlewood Suites Boston - Burlington, MA

Job Number R182030

Hotel Brand: Candlewood Suites

Americas » United States » Massachusetts » Burlington

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About us

At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries.  By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.

At Candlewood Suites® we want our guests to feel trusted and free to do what they want in their own space which means we need you to:

Be down-to-earth by being straightforward and natural

Be considerate by being respectful, perceptive and accommodating

Be friendly by being kind, approachable and light-hearted

Be reliable by being professional, a team player and resourceful

Your day to day

This is the lead maintenance job in a small or extended stay single site hotel with a limited range of facilities. May supervise a small maintenance staff.

Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers

Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests

Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance

Train your team to make sure they deliver with compliance and to the standards we expect and have the tools they must work efficiently

Recommend or initiate any HR elated actions where needed

Help prepare the departmental budget and financial plans financial and operational plans for the hotel 

Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning 

Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget

Understand and respond to customers’ needs and ensure a high level of guest satisfaction  

Carry out a preventive maintenance program to ensure the hotel is maintained and in service for guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools)

Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements

Maintain god working relations with outside contactsComply with federal, state and local laws regarding health, safety, and alcohol services

Maintain a focus and commitment to operating a “green” hotel

Perform other duties as assigned. May also serve as manager on duty

What we need from you

Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience

Professional certification and licence if required by law

Hotel experience preferredHVAC certification preferred

Must be able to speak local language(s)

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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