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Job Details

Posted Jul 27, 2020

Director Outside Sales - Candlewood Suites Chicago Naperville - Warrenville, IL

Job Number R181997

Hotel Brand: Candlewood Suites

Americas » United States » Illinois » Warrenville

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About us

At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries.  By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.

At Candlewood Suites® we want our guests to feel trusted and free to do what they want in their own space which means we need you to:

Be down-to-earth by being straightforward and natural

Be considerate by being respectful, perceptive and accommodating

Be friendly by being kind, approachable and light-hearted

Be reliable by being professional, a team player and resourceful

Your day to day

This is the top sales and marketing job in a company-managed extended stay hotel. May manage professional-level and administrative sales team members.


Must have the legal right to work in this country


Must reside in the U.S. and be ready for in-person interviews when applying


Develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored, and sales goals are achieved.   Regularly sell hotel rooms through direct client contacts primarily through outside sales efforts.

Are Candlewood we look for people who are down to earth and friendly, who are considerate and reliable and who are always on hand when guests need us.

Achieve budgeted revenues and sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.  Create and implement sales plans that drive measurable incremental occupancy, increased average rates, and increased market share.

Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.  Work with other department managers to ensure proper staffing levels based on guest volume.Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.Develop and maintain relationships with key clients and outside contacts in order to produce group business.Schedule business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance, and work with appropriate department on solutions.

Develop awareness and reputation of the hotel and the brand in the local community.

Perform other duties as assigned.  May also serve as manager on duty.

What we need from you

Requirements include a Bachelor's degree / higher education qualification / equivalent in Marketing or related field and 2 – 4 years’ sales experience, preferably in hotel or hospitality; or an equivalent combination of education and work experience.

Must speak fluent English.

You may be required to work nights, weekends, and/or holidays.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.  Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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