At InterContinental® Hotel Group we put the glamour into international travel! Can you contribute to the success of the InterContinental Amstel Amsterdam? Do you have ambition, talent and obviously, some key skills?Then that’s where you come in! Join us at the Amsterdam Amstel hotel as Reservations Agent
Your day to day
What do we bring you?• A magnificent place to work where your own initiative is highly appreciated;• Great career path opportunities, also internationally;• Excellent training, also via IHG MyLearning environment;• Discount on rooms plus 50% discount on your meals and drinks in IHG hotels worldwide;• Of course you will be well treated in-house as well!What are your characteristics?• Highly motivated and always striving to perform at the highest level;• Pro-active, independent, self-starter;• Combination of analytical mind-set with hands-on mentality;• Professional level of English and Dutch with preferably a third foreign language;• It definitely is a pre if you have professional knowledge of Opera.
What we need from you
And of course the more detailed view on what you do as Reservations Agent:• You receive, process, cancel, amend and confirm guests room reservations;• You ensure all related necessary information is properly recorded and answered;• You make sure all information is correctly and timely entered into the system, particularly with regard to blocking rooms, VIP's, special requests etc.;• You maintain the information quality in the system;• You complete the daily departmental task list in Reservations;• You keep close contact with other reservation centres amending their availability chart;• You liaise closely with Banqueting and Sales and assists both departments when necessary;.• You attend and contribute to all Sales and Front-Office meetings;• You ensure that all correspondence for the present/following day has been correctly made available;• You align arrivals and VIP list against correspondence and make necessary adjustments;• You make sure that the guests receive a speedy reply to their needs in all forms of communication;Would you like further info?You can simply call us, see contact data info.
What we offer
Please also have a look at www.amsterdam.intercontinental.com for a colourful impression of your possible future work location!